Hyster enjoys a different relationship with our customers. We try to produce complete client satisfaction created through world class manufacturing. Our goal is to anticipate the requirements of all our customers as well as deal with them with forklifts which provide the value, the performance and the reliability that they require.
At Hyster, we believe in starting with the client. We annually conduct focus groups and provide an on-going voice of customer research both on-line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to guarantee the lowest ownership cost and total reliability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
To initiate excellence from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities such as part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold all employees responsible for consistent quality, combined with the 5s workplace organization in place to help us accomplish it.
Hyster offers a range of high quality features as standard with all our products. By remaining dedicated to our focus on safety and quality, and by being innovative from beginning to end, we provide several of the best material handling equipment on the market. These are just a few of the reasons the corporation has become a leader in the industry.